ChandlerRecruiter Since 2001
the smart solution for Chandler jobs

Data Center Technical Support III

Company: Fiserv
Location: Chandler
Posted on: August 4, 2022

Job Description:

Your Role:You ll provide advanced level technical leadership and support in Fiserv s Mission Critical Data Centers. In this role you will be expected to maximize DC Ops customer facing support model across the enterprise by providing strategic direction and performing tactical implementation of IT solutions in accordance to Fiserv DC Ops program standards. This role will also provide value by composing documentation and regular process updates based on Manager and Director feedback.Responsibilities: Provide Technical Support in a 24x7x365 high availability data center Help develop and maintain team SharePoint sites Translate current and new business requirements into operational process Provide IT Technical support; installation planning, problem determination, vendor management, IT Cabling Infrastructure management supporting Hardware and Infrastructure for distributed, storage and mainframe platforms. Identify data center operational risks and propose alternative solutions Translate project requirements and lead implementation services to other internal IT teams Manage small to medium size projects, create project implementation plans, communicate and coordinate with internal and external resources as needed Work with members of the Enterprise Technology Group team and the extended IT organization to implement and support numerous internal and customer facing SaaS applications Perform routine production and non-production administration, monitoring, and troubleshooting of IT Hardware as well as provide escalation level support to remote offices Create technical documentation for infrastructure solutions, policies, and operating procedures Develop and maintain current and planned architectural documentationMinimum Qualifications: Minimum 3 years experience working in a 24x7 -365 production Data Center Experience working with IT Hardware (Tier 1) Experience installing low-voltage communication cable (Fiber Cat 6), IT Hardware and peripherals Candidate must have the ability to lift 50 pound and the ability to climb and work at heights of 6 to 12 feet. High school/GED minimumPreferred: DCCA or other Industry Recognized Data Center Certification Bachelor s Degree or equivalent experience ITIL Professional Certification Travel required: Up to 10% Associated topics: assistant, edi, excel, help desk, information technology help desk, information technology support, support, technical support, technical support specialist, troubleshoot

Keywords: Fiserv, Chandler , Data Center Technical Support III, Other , Chandler, Arizona

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Log In or Create An Account

Get the latest Arizona jobs by following @recnetAZ on Twitter!

Chandler RSS job feeds