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Associate Account Resolution Representative - 1

Company: AppleOne
Location: Chandler
Posted on: August 7, 2022

Job Description:

This ASSOCIATE ACCOUNT RESOLUTION REPRESENTATIVE:Will be responsible for: Support Account Resolution functional area as an entry level Account Resolution Specialist by utilizing the knowledge of company products, services, policies, procedures, and Account Resolution systems. Apply knowledge when communicating with delinquent customers. Seek ways to improve quality customer experience by collecting and negotiating terms of repayment on outstanding account balances. Perform routine transactional tasks, such as taking inbound calls and making outbound calls by utilizing either an auto dialer or direct dial system to determine reason for delinquency. Receive direction from supervisors, and escalate questions and complex issues to Account Resolution individuals. Interact with immediate Account Resolution team on basic Account Resolution related information, as well as internal and external customers.2 +years of Account Resolution, customer contact, Customer Service, or Sales environment experience.Great benefits. Apply for this great position as an associate account resolution representative today! AppleOne is proud to be an Equal Opportunity Employer. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment qualified applicants with arrest and conviction records.0-1 years

Keywords: AppleOne, Chandler , Associate Account Resolution Representative - 1, Other , Chandler, Arizona

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