Production / Technical Support I
Company: Insight Global
Location: Chandler
Posted on: January 27, 2023
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Job Description:
*** Position will start remote but candidate will need to be
able to report to site once back to BAU. *** GLIDER:
BOA-ProdTechSup-I-III-1 MUST HAVES: WINDOWS 10. iOS Position
Summary Internal Employee Technology Support role for a global
user-base. Role involves basic troubleshooting of Microsoft
applications and proprietary system via phone. Desired experience
in Microsoft Office application suitehow to in addition to
troubleshooting. Candidate should have excellent customer service
skills. In-house training will be conducted. Technologies may
include but not limited to: Windows 10/ Microsoft Office iOS
iPad/iPhone and ticketing systems. Required Skills Internal
Employee Technology Support role for a global user-base. Role
involves basic troubleshooting of Microsoft applications and
proprietary system via phone. Desired experience in Microsoft
Office application suitehow to in addition to troubleshooting.
Candidate should have excellent customer service skills. In-house
training will be conducted. Technologies may include but not
limited to: Windows 10/ Microsoft Office iOS iPad/iPhone and
ticketing systems. Desired Skills Technology Call Center and or
Customer Service experience desired. Ability to utilize multiple
resources to determine causes and resolutions of technology
problems and incidents. Ability to consistently meet or exceed
performance targets and goals correlated with call handling and
customer service.
Keywords: Insight Global, Chandler , Production / Technical Support I, Other , Chandler, Arizona
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