Patient Access Specialist (Chandler Regional Medical Center) - Chandler, AZ
Company: UnitedHealth Group
Location: Chandler
Posted on: January 27, 2023
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Job Description:
**$2,000 Sign On Bonus For External Candidates****Optum** **is a
global organization that delivers care, aided by technology to help
millions of people live healthier lives. The work you do with our
team will directly improve health outcomes by connecting people
with the care, pharmacy benefits, data and resources they need to
feel their best. Come make an impact on the communities we serve as
we help advance health equity on a global scale. Here, you will
find talented peers, comprehensive benefits, a culture guided by
diversity and inclusion, career growth opportunities and** **your
life's best work.** **SM**The **Patient Access Specialist**
functions as an integral member of the team and is the first point
of contact for all persons inquiring about the provider's practice.
The primary role is to organize the practice's daily activities and
paperwork.Our office is located at 1955 W Frye Rd. Chandler,
AZ.**Primary Responsibilities:**+ Verifies insurance eligibility
and benefits on all assigned accounts using electronic verification
systems or by contacting payers directly to determine level of
insurance coverage. When contacting payers directly, utilizes
approved scripting.+ Obtains referral, authorization and
pre-certification information and documents this information in
system.+ Identifies outstanding balances from patient's previous
visits and attempts to collect any amount due.+ Trains staff on
computer systems, new processes, payer updates and assigned
reporting+ Functions as a Superuser for primary computer systems+
Proactively identifies and leads department process improvement
opportunities+ Works on Special Projects as needed+ Performs the
duties of a Patient Access Representative+ Maintains up-to-date
knowledge of specific admission, registration, and pre-registration
requirements for all areasYou'll be rewarded and recognized for
your performance in an environment that will challenge you and give
you clear direction on what it takes to succeed in your role as
well as provide development for other roles you may be interested
in.**Required Qualifications:**+ High School Diploma / GED (or
higher) OR equivalent experience+ 1+ years of electronic health
record experience+ 2+ years of Customer Service experience such as
hospital, office setting, customer service setting, or phone
support+ Full COVID-19 vaccination is an essential job function of
this role. Candidates located in states that mandate COVID-19
booster doses must also comply with those state requirements.
UnitedHealth Group will adhere to all federal, state and local
regulations as well as all client requirements and will obtain
necessary proof of vaccination, and boosters when applicable, prior
to employment to ensure compliance. Candidates must be able to
perform all essential job functions with or without reasonable
accommodation**Preferred Qualifications:**+ 1+ years of experience
with prior authorizations+ Experience with Microsoft Office
products+ Experience in a Hospital Patient Registration Department,
Physician office or any medical setting+ Working knowledge of
medical terminology+ Understanding of insurance policies and
procedures+ Experience in insurance reimbursement and financial
verification+ Ability to perform basic mathematics for financial
payments+ Experience in requesting and processing financial
payments**Soft Skills:**+ Strong interpersonal, communication and
customer service skills**Physical and Work Environment:**+ Standing
for long periods of time (10 to 12 hours) while using a workstation
on wheels and phone/headsetTo protect the health and safety of our
workforce, patients and communities we serve, UnitedHealth Group
and its affiliate companies required all employees to disclose
COVID-19 vaccination status prior to beginning employment. In
addition, some roles and locations require full COVID-19
vaccination, including boosters, as an essential job function.
UnitedHealth Group adheres to all federal, state and local COVID-19
vaccination regulations as well as client COVID-19 vaccination
requirements and will obtain the necessary information from
candidates prior to employment to ensure compliance. Candidates
must be able to perform all essential job functions with or without
reasonable accommodation. Failure to meet the vaccination
requirement may result in rescission of an employment offer or
termination of employment.**Careers with Optum** . Our objective is
to make health care simpler and more effective for everyone. With
our hands at work across all aspects of health, you can play a role
in creating a healthier world, one insight, one connection and one
person at a time. We bring together some of the greatest minds and
ideas to take health care to its fullest potential, promoting
health equity and accessibility. Work with diverse, engaged and
high-performing teams to help solve important challenges.**PLEASE
NOTE** The sign on bonus is only available to external candidates.
Candidates who are currently working for a UnitedHealth Group,
UnitedHealthcare or related entity in a full time, part time, or
per diem basis ("Internal Candidates") are not eligible to receive
a sign on bonus._At UnitedHealth Group, our mission is to help
people live healthier lives and make the health system work better
for everyone. We believe everyone-of every race, gender, sexuality,
age, location and income-deserves the opportunity to live their
healthiest life. Today, however, there are still far too many
barriers to good health which are disproportionately experienced by
people of color, historically marginalized groups and those with
lower incomes. We are committed to mitigating our impact on the
environment and enabling and delivering equitable care that
addresses health disparities and improves health outcomes - an
enterprise priority reflected in our mission._Diversity creates a
healthier atmosphere: UnitedHealth Group is an Equal Employment
Opportunity / Affirmative Action employer and all qualified
applicants will receive consideration for employment without regard
to race, color, religion, sex, age, national origin, protected
veteran status, disability status, sexual orientation, gender
identity or expression, marital status, genetic information, or any
other characteristic protected by law._UnitedHealth Group_ is a
drug - free workplace. Candidates are required to pass a drug test
before beginning employment.**\#RPO #RED**
Keywords: UnitedHealth Group, Chandler , Patient Access Specialist (Chandler Regional Medical Center) - Chandler, AZ, Other , Chandler, Arizona
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