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Escalations Representative

Company: Collabera
Location: Chandler
Posted on: May 25, 2023

Job Description:

Title:--Escalations Representative/Customer Service Representative--
Client: Bank
Location:--Chandler, AZ
Duration:--6+ months contract with higher extension possibility--
Location: Onsite

Job Description:--

  • Support internal and external customers in responding to customer inquiries and complaints regarding financial products and services.----
  • Perform routine course of action, conduct investigative steps to fully identify the issues, research product information, terms, conditions, or contracts and resolve complex problems and inquiries.--
  • Receive direction from supervisors, and escalate questions and issues to more experienced individuals.--
  • Interact with internal and external customers regarding inquiries and complaints, serve as an intermediary between parties to resolve disputed matters, negotiates, and enacts settlements accordingly.--

    There is available for relocation.

Keywords: Collabera, Chandler , Escalations Representative, Other , Chandler, Arizona

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