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Operational Risk Consultant 3 - Credit Card Operations

Company: Wells Fargo
Location: Chandler
Posted on: June 14, 2019

Job Description:

Job Description
At Wells Fargo, we want to satisfy our customers financial needs and help them succeed financially. We re looking for talented people who will put our customers at the center of everything we do. Join our diverse and inclusive team where you ll feel valued and inspired to contribute your unique skills and experience. Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you. The Payments, Virtual Solutions, and Innovation (PVSI) team includes Operations, Consumer Credit Card, Retail Services, Consumer Deposits, the Innovation Group, Treasury Management, Merchant Services and Wells Fargo Virtual Channels and the professional services teams that partner with these businesses. PVSI's focus is on delivering the next generation of payments and deposit capabilities and advancing our digital and online offerings to design new customer experiences and products. Our guiding principles are to start with the customer, move faster, and partner effectively.The Consumer Financial Solutions (CFS) team focuses on the growth and management of Wells Fargo's consumer credit card portfolio, including general purpose and co-brand cards. In addition, our team delivers industry-leading rewards, offers and benefits that recognize and celebrate our customers' relationship with Wells Fargo and keep us focused on earning and re-earning more of their business. We also continue to explore innovative new solutions for helping consumers accomplish their financial goals. All of this is enabled by our strong teams in loan operations, project and systems delivery, customer excellence, strategy, analytics and our partners in risk, marketing and finance.The Operational Risk Consultant 3 will be a part of the Consumer Financial Services Loan Operations team and will have responsibility for developing, implementing and monitoring a risk-based program to identify, assess, and mitigate any operational risk that arises from inadequate or failed internal processes, people, systems, or external events, while focusing on risk mitigation and operational efficiency.The successful candidate will manage compliance audits and regulatory reviews, oversee issue management to ensure errors are corrected and corrective actions/issues are completed in a timely manner. Additionally, this role will have responsibility for identifying controls and testing control effectiveness and will work with the business to provide operational risk expertise and consulting for projects and initiatives with moderate to high risk.The successful candidate will develop testing strategies and methodologies; evaluate the adequacy and effectiveness of policies, procedures, processes, systems and internal controls; analyze business and/or systems changes to determine impact; identify and assess operational risk issues and assigns risk ratings consistent with established policy standards; identify training opportunities and may design/coordinate the development of training materials and deliver training.Additional responsibilities may include, but are not limited to:

  • Reporting findings and drafts recommendations to mitigate risk to operational risk and business line management
  • Coordinate production of periodic operational risk performance reports for senior management, including trend analysis and recommended strategies
  • May manage project teams and provide guidance to less experience specialists/consultants

    Required Qualifications
    • 2+ years of experience in compliance, operational risk management (includes audit, legal, credit risk, market risk, or the management of a process or business with accountability for compliance or operational risk), or a combination of both
    • 2+ years of experience in one or a combination of the following: additional compliance, additional operational risk management, IT systems security, business process management or financial services industry experience; or a BS/BA degree or higher in business or a related field

      Desired Qualifications
      • Intermediate Microsoft Office skills
      • Excellent verbal, written, and interpersonal communication skills
      • Strong analytical skills with high attention to detail and accuracy
      • Ability to interact with all levels of an organization
      • Ability to implement strategies
      • Ability to negotiate, influence, and collaborate to build successful relationships
      • Outstanding problem solving and decision making skills

        Other Desired Qualifications
        • Audit or Compliance experience; credit card experience;Ability to take initiative, identify opportunities and implement change
        • Extensive knowledge of Credit Card Originations
        • Extensive knowledge of Provenir
        • Extensive knowledge and understanding of controls and risk
        • Extensive knowledge and understanding of business processes analysis and enhancing operations to accomplish business objectives
        • Experience creating risk assessments
        • Familiarity with key compliance and operational risks and associated mitigating controls
        • Experience leading compliance or operational risk program activities and monitoring program effectiveness

          Job Expectations
          • Ability to travel up to 10% of the time

            Salary Information
            The salary range displayed below is based on a Full-time 40 hour a week schedule.

            AZ-Chandler: Min: $62,100 Mid: $87,400
            NV-Las Vegas: Min: $62,100 Mid: $87,400


            Street Address
            AZ-Chandler: 2800 S Price Rd - Chandler, AZ
            NV-Las Vegas: 4425 Spring Mtn Rd - Las Vegas, NV


            Disclaimer

            All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.

            Relevant military experience is considered for veterans and transitioning service men and women.
            Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.
            Associated topics: actuarial analyst, actuarial assistant, actuarial consultant, actuary, cost, director actuary, mathmatics, model, probability, risk

Keywords: Wells Fargo, Chandler , Operational Risk Consultant 3 - Credit Card Operations, Other , Chandler, Arizona

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