ChandlerRecruiter Since 2001
the smart solution for Chandler jobs

Inbound Travel Consultant

Company: Mommy Jobs Online
Location: Chandler
Posted on: July 14, 2019

Job Description:

"Assisting Inbound Business Customers with their Corporate Travel Bookings. Must be professional and have previous international travel booking experience. We are the number one contact center and client relationship management company in the world. Founded in 1978, the Company operates nearly 83,000 computerized workstations, with more than 138,000 employees across 268 contact centers in 50 countries and conducts programs in more than 66 different languages and dialects on behalf of major international companies operating in various industries. We are a people company, our passion and dedication to the growth and success of our people can be seen in each one of our actions and initiatives. Duties/Responsibilities: Language/Communication Excellent written and oral communications Position will require inbound, outbound (callbacks), and email communications. Excellent telephone skills, including a professional demeanor portrayed to customers demonstrated through ability to ask probing questions, ability to communicate with sense of urgency Fluency and comprehension in the language requirements for the specific point of sale (spoken and written) Accent neutral verbal/written communication skills as verified by approved formal test Strong listening skills: active listening; able to appreciate the context of the business traveler's experience Written skills: excellent grammar; attention to detail demonstrated through follow-up to ensure resolution for customer Minimum 1-year experience demonstrated use of these communications skills in prior experience Soft Skills: Travel savvy: Passion for travel Experience with travel reservations Solutions mindset: Passion to find the right solution for the customer (e.g., consultative skills), while also closing the sale and potentially up-selling the customer. Anticipate customer needs - displays a number of skills as applicable e.g., empathy, proactive recommendations, urgency, etc. Polished delivery: ability to communicate in a structured and effective manner Excellent time management: ability to multi-task to solve issue for customer, while managing time Quick learner: ability to ramp up quickly and act on feedback constructively De-escalate customer situations, manage customer expectations and follow-up on customer commitments Passion for service, one call resolution and tailoring the solution for the caller Technical Skills: Fast accurate typing skills Fast computer navigation skills (e.g., Web applications, shared folders, operating system Windows) Knowledge of Internet Explorer (ability to search for address locations while speaking to customers, navigate through multiple web applications and windows at one time on a single screen) General database searching skills High speed data entry speed and accuracy Ability to multitask in multiple windows of activity on computer screen Basic math skills (adding, subtracting and basic calculations) Geography skills (countries around the world, latitude, longitude or an aptitude to learn) International faring skills (or an aptitude to learn) Typing 35 wpm as verified by a formal test ISP skills: sign-up, install, connection, messaging (chat, e-mail), navigation, online support, etc. Proficiency in a multi-system environment Qualifications: Experience, Education, and Certification: High school degree or equivalent (required) College degree preferred 1-2 years of experience with a corporate travel agency 2-3 years of experience with an airline reservations system 1-2 years of experience with international offerings Demonstrated high-level of skill in reservations, reissues / exchanges, ticketing and customer service Knowledge of international exchange rate calculation and taxes Able to assist in all aspects of arranging/booking travel including, air, rail, hotel, car and alternate ground transportation, Strong aptitude/understanding for exchanges Travel agency experience highly desired Experienced in telemarketing/sales 1-3 years GDS experience To Apply To Become A CSRAgent: Please visit mommyjobsonline.com and click on Join Now and select the customer service job bankregistry to get connected with this client and tobecome a member. Please reference agent id code MJOLCAROL3250 on your registration submission. Office: 14054186160

Keywords: Mommy Jobs Online, Chandler , Inbound Travel Consultant, Other , Chandler, Arizona

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Server - JW Marriott Tucson Starr Pass Resort & Spa - (19000MNQ)
Description: Here's To Your Journey with JW Marriott Marriott International portfolio of brands includes both JW Marriott and Marriott Hotels.Marriott Hotels, Marriott Internationals flagship brand with more than (more...)
Company: Marriott International, Inc.
Location: Oro Valley
Posted on: 07/24/2019

Start Working From Home Today
Description: We are seeking very motivated, responsible and fun individuals to join our health and dental
Company: Living Healthy
Location: Avondale
Posted on: 07/24/2019

Crew Member
Description: This job opportunity is with one of our many franchisees. Independently owned and operated, Wendy's franchise organizations
Company: Wendy's
Location: Goodyear
Posted on: 07/24/2019


TELECOMMUTE PROFESSIONALS/BUSINESS OPPORTUNITY
Description: Worldwide National company is NOW seeking business minded professionals to join their company. Start
Company: HARVARD RISK MANAGEMENT CORPORATION
Location: Oro Valley
Posted on: 07/24/2019

Cosmetologist - Sign On Bonus! - Gilbert
Description: The Beautiful Group is the largest owner and operator of luxury salons and spas in the world.-- We are based in Beverly Hills, California and operate over 600 locations throughout North America and Europe (more...)
Company: Regis
Location: Gilbert
Posted on: 07/24/2019

Scheduling Interviews Today
Description: Remote Positions Available - Flexible Hours. Seeking upbeat and motivated individuals to join our
Company: TQS
Location: Chandler
Posted on: 07/24/2019

First Officer
Description: First Officer ID: 2 of Openings: 1Category: OtherOverviewAtlas Air First Officer Flight Crews are responsible for the safe and reliable operation of our fleet of Boeing 747's and 767's. Atlas Air Worldwide (more...)
Company: Atlas Air
Location: Gilbert
Posted on: 07/24/2019

Home Based Career Opportunity
Description: This company is the number one health dental savings company in the United States. Established in 1992, we have the hottest health dental savings plans available in the United States today, with virtually (more...)
Company: Health Savings 101
Location: Avondale
Posted on: 07/24/2019

Appointment Setting Work from Home
Description: TeleReach Corporate is a national telephone-marketing firm engaged exclusively in outbound business to business calls. We offer a unique
Company: TeleReach Corporate
Location: Avondale
Posted on: 07/24/2019

Now Hiring: Work From Home
Description: Easy Application
Company: Work From Home.FindDreamJobs.com
Location: Gilbert
Posted on: 07/24/2019

Log In or Create An Account

Get the latest Arizona jobs by following @recnetAZ on Twitter!

Chandler RSS job feeds