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Site Services Supplier Coordinator

Company: JLL
Location: Chandler
Posted on: September 11, 2020

Job Description:

Job Description
The Site Services Supplier Coordinator will provide supplier performance management for the following JLL IFM suppliers: Landscaping, Pest Control, Golf Carts Repairs/PMs, Dock Levelers Parking Lots, Waste Disposal Compactors, and Sewer Grease Interceptor pumping. Financial acumen is required for Cost Control Programs, Corrigo Work Order management and the development of all site On Demand Proposals with justification for funding from the client.

The Site Services Supplier Coordinator will focus on innovation of services offered, assist with lowering cost of delivery, and works with suppliers to integrate the service into operations while dramatically enhancing the customer experience. Complete quality assurance audits that will drive to exceeding scoring metrics as stipulated in both Client and supplier contracts for continuous improvement.

Responsibilities
Supplier Management
Closely monitors work requests communicated by JLL, the client and suppliers.
Continuously raise the bar in supplier quality and service while reducing overall costs.
Hold suppliers accountable for delivering high quality service per contract scope of work.
Partners with vendors to continuously improve service quality and resolve/troubleshoot service issues.
Identify facility specific cost savings targets to contribute to the account achieving significant savings
Support procurement team activities
Co-ordinate KPI monitoring through JLL systems (supplier performance)
Evaluates vendors and suppliers on a regular basis with Strategic Sourcing regarding quality of performance and competitive pricing

Customer Focus/Experience
Genuine service-oriented individual that is focused on the customer experience and able to provide continued monitoring of established quality procedures, resolve internal quality issues and customer complaints concerning product and or service dissatisfaction.
Analyze trends and utilize data to anticipate and proactively address issues in the client environment.

Communication
Demonstrated success directly interfacing, with client senior management, and suppliers, throughout all levels of the organization.
Effectively utilizes data and analytics in the communication of solutions and decision making.

Compliance
Familiarization with applicable codes, comply with specifications, and ensure standards are met within the scope of company policies and procedures, and in compliance with all federal and state regulations.
Implement and schedule preventative maintenance standards that are following JLL and Client guidelines
Ensure all JLL suppliers pre-qualification and compliance standards are maintained

Quality
Consistently deliver high quality, creative, and cost-effective solutions that benefits the client.
Conducts planned inspections of the site to check the level of service provided by the service providers. These inspections should serve as an assurance of quality on the of service as indicated by the surveys received from the users and the supplier.

Innovation
A true innovator who brings diverse thoughts and continuous improvement. Participates in creation and implementation of inspections and other quality practices and procedures.

Qualifications
Bachelor s Degree in Business, Finance, Supplier /Facilities Management or Engineering is required.
Equivalent combination of education and 3-5 years of relevant experience
Financial acumen to manage budgets that are in place for suppliers. Assist with researching, analyzing and reporting budget variances. Work with team members to identify and respond to any financial or budgeting related issues.
Ability to analyze reports for the purpose of ensuring compliance with scope of work
Must possess strong interpersonal skills with the ability to build rapport quickly
Ability to multi-task and effectively organize responsibilities to achieve goals and objectives
Self-motivated and ability to work independently
#LI

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For employees in the United States, please see a fully copy of our Equal Employment Opportunity and Affirmative Action policy here.

Jones Lang LaSalle ( JLL ) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process including the online application and/or overall selection process you may email us at Accommodation.Reques@am.jl..com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page I want to work for JLL.

Keywords: JLL, Chandler , Site Services Supplier Coordinator, Professions , Chandler, Arizona

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