Lead Technician
Company: RDO Equipment Co.
Location: Chandler
Posted on: May 15, 2022
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Job Description:
This individual will be responsible for the effective repair of
machinery and components at high levels of quality. In addition,
this individual will assist technicians in diagnostics as needed,
in the repair, setup, and warranty work repairs. They will advise
and recommend changes and improvements to the Service Operations
Manager.Specific Duties Include:Fill the role of an in-shop
technical resource, who would be wrenching/billing a minimum of 60%
of their time. Additional expectations may be set by the location's
management or Regional Vice President based on store's need.Assist
technicians with diagnostics as needed in repair, set-up, and
warranty repair of equipment.Proactively seek employee feedback,
anticipate problems and respond promptly.Respond and follow up to
employee issues and/or concerns.Maintain a clean and safe working
environment for all technicians.Meet with Service Manager/Service
Advisor on a regular basis to review department performance
profitability, efficiencies, and personnel matters.Maintain
technical and product knowledge on all equipment sold within the
dealership's area of responsibility.Follow all safety rules and
regulations while performing work assignments and adhere to all
policies and procedures as specified in company manuals and as
directed in the employee handbook.Conduct self in the presence of
customers and community so as to present a professional image of
RDO Equipment Co.Proactively seek and participate in available
company-sponsored training, in an effort to develop and advance
knowledge base and skill set.Participate in all company/location
driven communication efforts, including open book meetings,
huddles, department meetings and other related efforts.Maintain a
positive and professional working relationship with peers,
management, and support resources, with a constant commitment to
teamwork and exemplary customer service.Perform all other duties as
assigned by management in a professional and efficient manner.Job
Requirements:Excellent mechanical skillsPrevious supervisory or
management experience preferredStrong organizational and leadership
skillsExcellent oral communication and written skillsStrong
customer service skillsStrong computer skillsAbility to assemble
and perform maintenance functions on equipmentGraduation from
related diesel technology program (preferred).Candidates must have
valid work authorization and be able to work in the U.S. without
company sponsorship.Equal Opportunity Employer/Protected
Veterans/Individuals with DisabilitiesThe contractor will not
discharge or in any other manner discriminate against employees or
applicants because they have inquired about, discussed, or
disclosed their own pay or the pay of another employee or
applicant. However, employees who have access to the compensation
information of other employees or applicants as a part of their
essential job functions cannot disclose the pay of other employees
or applicants to individuals who do not otherwise have access to
compensation information, unless the disclosure is (a) in response
to a formal complaint or charge, (b) in furtherance of an
investigation, proceeding, hearing, or action, including an
investigation conducted by the employer, or (c) consistent with the
contractor's legal duty to furnish information. 41 CFR
60-1.35(c)
Keywords: RDO Equipment Co., Chandler , Lead Technician, Professions , Chandler, Arizona
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