Lead Business Execution Consultant - Third Party Self Assurance and Oversight
Company: Wells Fargo
Location: Chandler
Posted on: June 23, 2022
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Job Description:
About this role:
Wells Fargo is seeking a Lead Business Execution Consultant...
Wells Fargo (WF) Customer Remediation Center of Excellence's
(CRCOE) Service Provider Management (SPM) team is seeking an
experienced risk management professional to join the team and help
develop and maintain a strong operational excellence culture. The
SPM Team oversees third parties to ensure they meet the enterprise
Third Party Program requirements, remediation requirements
including mailing, performance measurements as well as quality
supervision methodology.
In this role, you will: Lead cross functional teams to strategize,
plan, and execute a variety of programs, services and
initiatives
Drive accountability for assigned initiatives, limit risk exposure,
and create efficiencies as appropriate
Review strategic approaches and effectiveness of support function
and business performance
Perform assessments through fact finding and data requiring
creative approaches to solving complex issues, and develop
appropriate solutions or recommendations
Make decisions in highly complex and multifaceted situations
requiring solid understanding of business group's functional area
or products, facilitate decision making and issue resolution, and
support implementation of developed solutions and plans
Collaborate and consult with members of the Business Execution team
and team leaders to drive strategic initiatives
Influence, guide and lead less experienced Strategy and Execution
staff within the group
Required Qualifications: 5+ years of Management Consulting,
Strategy Consulting, or Business Operations experience, or
equivalent demonstrated through one or a combination of the
following: work experience, training, military experience,
education
Desired Qualifications: 5+ years of experience in Audit or similar
testing function, Audit Engagement Management and/or Risk
Management, type roles
5+ years of experience with issue management and corrective
action
5+ years experiences with risk and control self assessments
Process oriented with experience in managing quality control,
quality assurance
Experience identifying process, risks and controls; evaluating the
adequacy and effectiveness of policies, procedures, processes,
initiatives, products and internal controls; and identifying issues
resulting from internal and/or external testing reviews
Ability to articulate and document issues, risks, and proposed
solutions
Ability to make quick decisions, implement solutions, and influence
change
Excellent communication skills and the ability to articulate
complex material to a diverse audience
Strong work ethic with a commitment to excellence and to drive
transformational and organizational change
Experience consulting, influencing and partnering with business
executives, leadership, partners and peers
Experience successfully designing and optimizing business execution
processes and leading efforts with multiple stakeholders
Ability to lead and operate collaboratively, execution focused, and
results oriented
Experience in data analysis and building strategies focused on
performance outcomes
Ability to maintain resilience to execute in a fast paced, high
demand, environment while balancing multiple priorities and complex
initiatives
Job Expectations: Specific Job Responsibilities include:
Identify, implement, and execute various oversight and self
assurance routines in alignment to CRCOE monitoring guide and SPM
procedures to ensure third party and internal controls are
operating as intended.
Document remediation specific monthly oversight workbooks to
identify trends and deficiencies required for resolution for all
remediations.
Perform performance reporting on all remediations (based on
completed workbooks) and aggregate results to showcase overall
program performance to senior leaders.
Document Business Process Maps and Failure Modes & Effects Analysis
to identify and assess third party risk and controls.
Perform Third Party Oversight Plan Validations to ensure
effectiveness of monitoring and oversight activities.
Manage and track implementation activities as a result of Third
Party Oversight Plan creation/re-assessment.
Review existing third party processes to identify opportunities for
standardization across the program
Influence Service Provider Management Leads and Subject Matter
Experts (SMEs) as applicable to resolve issues and strengthen
internal controls.
Lead and execute special projects and other duties to assist with
the continued sustainability of the Program as business needs
dictate.
We Value Diversity
At Wells Fargo, we believe in diversity, equity and inclusion in
the workplace; accordingly, we welcome applications for employment
from all qualified candidates, regardless of race, color, gender,
national origin, religion, age, sexual orientation, gender
identity, gender expression, genetic information, individuals with
disabilities, pregnancy, marital status, status as a protected
veteran or any other status protected by applicable law.
Employees support our focus on building strong customer
relationships balanced with a strong risk mitigating and
compliance-driven culture which firmly establishes those
disciplines as critical to the success of our customers and
company. They are accountable for execution of all applicable risk
programs (Credit, Market, Financial Crimes, Operational, Regulatory
Compliance), which includes effectively following and adhering to
applicable Wells Fargo policies and procedures, appropriately
fulfilling risk and compliance obligations, timely and effective
escalation and remediation of issues, and making sound risk
decisions. There is emphasis on proactive monitoring, governance,
risk identification and escalation, as well as making sound risk
decisions commensurate with the business unit's risk appetite and
all risk and compliance program requirements.
Candidates applying to job openings posted in US: All qualified
applicants will receive consideration for employment without regard
to race, color, religion, sex, sexual orientation, gender identity,
national origin, disability, or status as a protected veteran.
Candidates applying to job openings posted in Canada: Applications
for employment are encouraged from all qualified candidates,
including women, persons with disabilities, aboriginal peoples and
visible minorities. Accommodation for applicants with disabilities
is available upon request in connection with the recruitment
process.
Keywords: Wells Fargo, Chandler , Lead Business Execution Consultant - Third Party Self Assurance and Oversight, Professions , Chandler, Arizona
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