Client Relationship Consultant 2 - East Ray Road Safeway
Company: US Bank National Assoc
Location: Chandler
Posted on: June 25, 2022
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Job Description:
At U.S. Bank, we're passionate about helping customers and the
communities where we live and work. The fifth-largest bank in the
United States, we're one of the country's most respected,
innovative and successful financial institutions. U.S. Bank is an
equal opportunity employer committed to creating a diverse
workforce. We consider all qualified applicants without regard to
race, religion, color, sex, national origin, age, sexual
orientation, gender identity, disability or veteran status, among
other factors.Job DescriptionClient Relationship Consultants build
relationships with customers, engaging them via multiple channels
including in-person, by appointment, and virtually to provide the
best possible counsel while adapting a digital first mindset.
Strong client relationships are based on trust, assessing and
attending to customers' banking needs, obtaining and processing
customer and account information, demonstrating and educating
clients on available deposit and loan products and services, and
recommending solutions based on each customer's unique goals and
needs.Builds and fosters relationships with clients through
proactive outreach and follow up, asking questions and learning
about their financial needs, and banking channel preferences.
Identifies solutions for new and existing clients based on their
needs by effectively engaging and communicating with clients.
Maintains a working knowledge of consumer and business banking
products and services including digital products and services.
Provides a consistent optimal client experience, including greeting
clients and processing basic transactions. Develops collaborative
partnerships with branch team members and partners to best serve
clients. Opens new consumer and business accounts, completes
service requests and submits credit applications. Proactively
educates clients on emerging and self-service digital products and
services to assist with meeting their financial needs. Leverages
available resources and technologies to optimize the client
experience and serve our clients with operational excellence and
accuracy.This position requires National Mortgage Licensing System
(NMLS) registration under the terms of the S.A.F.E. Act of 2008 and
Regulation Z. You will be subject to the required registration
process, which includes a criminal background and credit check.
Failure to meet or maintain any of the NMLS registration
requirements, including maintaining a satisfactory criminal and
credit record, may result in a rescission of your offer or
termination of employment.Basic Qualifications- High school diploma
or equivalent- Three to four years of customer service experience-
Three to four years of sales experiencePreferred Skills/Experience-
Proven ability to build and foster relationships with clients
through proactive outreach and follow up- Ability to effectively
engage and communicate with clients- Thorough knowledge of
applicable bank and branch policies, procedures and support
systems- Proven customer service and interpersonal skills- -
Experience with using and demonstrating digital products and
self-service technologies- Ability to explore and identify a
customer's true needs while leveraging a digital first mindset-
Demonstrated basic level of proficiency in making appropriate
recommendations that meet customer's needs both reactively and
proactively- Experience in the financial services industry
preferredIf there's anything we can do to accommodate a disability
during any portion of the application or hiring process, please
refer to our disability accommodations for applicants. Benefits:
Take care of yourself and your family with U.S. Bank employee
benefits. We know that healthy employees are happy employees, and
we believe that work/life balance should be easy to achieve. That's
why we share the cost of benefits and offer a variety of programs,
resources and support you need to bring your full self to work and
stay present and committed to the people who matter most - your
family.Learn all about U.S. Bank employee benefits, including
tuition reimbursement, retirement plans and more, by visiting
careers.usbank.com.EEO is the LawApplicants can learn more about
the company's status as an equal opportunity employer by viewing
the federal EEO is the Law poster.E-VerifyU.S. Bank participates in
the U.S. Department of Homeland Security E-Verify program in all
facilities located in the United States and certain U.S.
territories. The E-Verify program is an Internet-based employment
eligibility verification system operated by the U.S. Citizenship
and Immigration Services. Learn more about the E-Verify program.Due
to legal requirements, U.S. Bank requires that the successful
candidate hired for some positions be fully-vaccinated for
COVID-19, absent being granted an accommodation due to a medical
condition, pregnancy, or sincerely held religious belief or other
legally required exemption. For these positions, as part of the
conditional offer of employment, the successful candidate will be
asked to provide proof of vaccination or approval for an
accommodation or exemption upon hire.
Keywords: US Bank National Assoc, Chandler , Client Relationship Consultant 2 - East Ray Road Safeway, Professions , Chandler, Arizona
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