Business Systems Consultant 5 - Platform and Delivery Services Consult
Company: Wells Fargo
Posted on: November 8, 2018
Business Systems Consultant 5 - Platform and Delivery Services Consult Job Description At Wells Fargo, we have one goal: to satisfy our customers financial needs and help them achieve their dreams. We re looking for talented people who will put our customers at the center of everything we do. Join our diverse and inclusive team where you ll feel valued and inspired to contribute your unique skills and experience. Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you. Enterprise Finance & Information Technology offers technology and services that exceed Wells Fargo customers expectations and directly enable them to succeed financially. We interact with customers more than 12 billion times a year through in-store, online, ATM, and telephone transactions. We impact customers directly, through systems availability and security, as well as indirectly, through our business partners who offer and deliver a myriad of products and services that meet customers financial needs. We provide a competitive advantage for the company through excellence in fundamentals, integrated partnerships, and our talented and engaged team members. Wells Fargo Enterprise Core Data Services delivers industry-leading horizontal Data-as-a-Service solutions across numerous lines of businesses across the Wells Fargo ecosystem. ECS services supporting data acquisition and normalization in all lines of business and customers within Wells Fargo. The goal of our platforms is to provide high-quality, standardized, innovative solutions to serve our core business needs in a consistent and efficient way. You will work as a Systems Consultant in the Delivery services team within the Wells Fargo Platform and Application support organization partnering with development teams, product owners, scrum masters, and with other technology centers of excellence. As the delivery services manager, you will be responsible for supporting initiatives designed to improve platform and application stability and reliability with a focus on enterprise data technology initiatives. You will be focused on ensuring all availability, architecture, quality, security, support and risk/compliance standards are met for applications in the Core services portfolio. The Platform team has knowledge of the environments, software, function, performance, availability, capacity and data. We need a diverse group of team members with different levels of experience to support the transformation, enrichment and timely availability of data assets to business and technical application teams across the enterprise. Job Responsibilities Include: Negotiate, document and maintain processes that aim to improve the availability, scalability, SLA, and efficiency of Core services platform and Abinitio and Hadoop applications. Capture issues and problems and work with the technical team to resolve these issues and document solutions for the user community. Conduct outreach communication to various constituents leveraging multiple approaches: SharePoint sites, JIRA, conduct multiple user conference calls, town-hall meeting, brown-bags, etc. Support as required the relationships with application development teams, platform owners, DBAs, various vendors. Support multiple data protection projects and project managers, and align to SDLC standards. Support application teams to provide training, resolve questions, assess user needs, recommend changes, and in general provide excellent user support. Supports application Technology risk execution and compliance initiatives. Support ad-hoc report requests for reporting analysis and data issue investigationRequired Qualifications7+ years of business systems analysis experience, business systems design experience, or a combination of both Desired QualificationsExcellent verbal, written, and interpersonal communication skills Other Desired Qualifications 5+ years of technology delivery and relationship management experience with a client organization demonstrating excellent planning, project coordination and management, leadership and time management skills 5+ years of business systems analysis or design experience Highly efficient at managing large numbers of activities/tasks Ability to learn new concepts and adapt to environments / situations that are not always clearly defined or ambiguous Excellent communication and presentation skills with an ability to articulate technical solutions to both technical and business audience across large, matrixed teams. 3+ years of change management experience in an ITIL/ITSM environment 3+ years of PAC2000 experience 3+ years of business continuity planning (BCP) experience Ability to manage complex data collection and analysis activities including conducting extensive source-to-target mapping exercises Relationship management experience delivering technology services between one or more internal technology organizations and medium to large internal lines of business Knowledge and understanding of service level agreement processDisclaimerAll offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.Relevant military experience is considered for veterans and transitioning service men and women.Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.Associated topics: business intelligence, business systems, business systems analyst, client, consult, crm, market, sales, senior consultant, support analyst
Keywords: Wells Fargo, Chandler , Business Systems Consultant 5 - Platform and Delivery Services Consult, Professions , Chandler, Arizona
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