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Business Systems Consultant 5 ITAM URL Validation

Company: Wells Fargo
Location: Chandler
Posted on: March 17, 2019

Job Description:

Job Description
At Wells Fargo, we have one goal: to satisfy our customers' financial needs and help them achieve their dreams. We're looking for talented people who will put our customers at the center of everything we do. Join our diverse and inclusive team where you'll feel valued and inspired to contribute your unique skills and experience.Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.Enterprise Finance & Information Technology offers technology and services that exceed Wells Fargo customers' expectations and directly enable them to succeed financially. We interact with customers more than 12 billion times a year through in-store, online, ATM, and telephone transactions. We impact customers directly, through systems availability and security, as well as indirectly, through our business partners who offer and deliver a myriad of products and services that meet customers' financial needs. We provide a competitive advantage for the company through excellence in fundamentals, integrated partnerships, and our talented and engaged team members.This role is part of the IT Asset Management (ITAM) team, which is part of the Enterprise Information Technology (EIT) team. ITAM is responsible for managing assets - physical, virtual, IP - within the overall Wells Fargo environment, and for ensuring the proper support attributes are documented to enable improved cyber security defense and general ability to support availability. In line with this, the ITAM team leads several efforts to validate assets deployed in the WF environment are identified in an inventory system of record (SOR).This position will be responsible to help develop and implement the processes to validate that URLs that are discovered in support of Wells Fargo applications - both internal and external-facing - are properly captured in the Wells Fargo URL SOR, and to remediate those that are discovered and are not properly documented. This resource will participate in these daily activities and will be responsible to work with other team members - including our own BSC resources, asset management team, application SMEs that own the URLs, and security and technology teams - to remediate items that are not validated in the SOR. To successfully complete remediation, the resource will participate, and in some cases will lead, in the following minimum activities:--- Reviewing a daily report of discrepancies - ie, those items not matched to a SOR record--- Researching the details to help determine application ownership of each discrepancy record--- Engaging SMEs as needed to obtain assistance to identify URL ownership--- Assigning items to appropriate application teams, and driving resolution with those teams--- Tracking progress and escalation as needed.--- Documenting and maintaining playbooks to help drive process improvement--- Helping to identify, establish, measure and report on SLAs and metrics associated with performanceIn addition, the resource may be required to interface with application governance team to ensure that for new applications being deployed, or new websites being deployed to existing applications (sunrise), that the appropriate relationships and documentation exist in the SOR. Assist with mentoring other ITAM URL Validation team staff members as needed.Will need strong communication skills to support requirements to engage and inform the appropriate stakeholders from the business technology teams, asset management teams, application teams and others as required. Need strong organizational skills and ability to work well with others, including those who may not be co-located, and to drive process improvement. Ideal candidate would have strong analytical skills, as the ability to review large quantities of data, and perform analysis to help guide assignment to appropriate applications teams will be critical. Ability to create reporting in standard Microsoft tools - SQL, Access, Excel, Word, PPT - would also be beneficial. This is a newly developed team and will receive a high level of visibility initially due to the criticality of this effort to support that corporate cyber security defense requirements can be met.

Required Qualifications

  • 7+ years of business systems analysis experience, business systems design experience, or a combination of both
  • 2+ years of analytical experience
  • 2+ years of reporting experience

    Desired Qualifications
    • Excellent verbal, written, and interpersonal communication skills
    • Ability to interact with all levels of an organization
    • Knowledge and understanding of asset management function support
    • Ability to assess issues, make quick decisions, implement solutions, and influence change
    • Ability to think creatively to find innovative solutions to complex analytical questions
    • Ability to form a story through data analysis
    • Outstanding problem solving and analytical skills with ability to turn findings into strategic imperatives
    • Strong analytical skills with high attention to detail and accuracy
    • Knowledge and understanding of technology software: Asset Management life cycle(s)
    • Workflow management experience
    • Ability to take an active role in the education, mentoring and training of less experienced team members
    • Ability to work independently
    • Ability to organize and manage multiple priorities
    • Advanced Microsoft Excel skills
    • Ability to research, analyze, document, and present organizational metrics that drive business decisions
    • Ability to work effectively in virtual environment where key team members and partners are in various time zones and locations
    • Ability to communicate effectively, in both written and verbal formats, with senior executive-level leaders

      Other Desired Qualifications
      • Experience in application deployment, and particularly URL management

        Job Expectations
        • Ability to travel up to 10% of the time
        • Ability to work additional hours as needed


          All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.

          Relevant military experience is considered for veterans and transitioning service men and women.
          Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.

          Keywords: Wells Fargo, Chandler , Business Systems Consultant 5 ITAM URL Validation, Professions , Chandler, Arizona

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