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SHRP Operational Risk Consultant 4

Company: Wells Fargo
Location: Chandler
Posted on: March 18, 2019

Job Description:

Job DescriptionFor more than 160 years, Wells Fargo has been in the risk management business. Its central to what we do, and its never been more important. If you have a passion and desire to understand and help mitigate risk, you will be interested in reading further.

Who We Are

The Wells Fargo Enterprise Information Technology Risk Management team is responsible for building and executing strategic risk programs and enabling a comprehensive view of risk across Enterprise Information Technology (EIT). Further, EIT risk management is responsible for instilling a risk management culture where businesses are accountable for understanding and managing their risk. EIT risk management is organized around shared services and divisional responsibilities to provide first-line-of-defense risk management support, both domestically and internationally.

What we are looking for

The EIT Self-Assurance Team provides first line of defense self-assurance reviews to executive management within EIT. We are looking for Operational Risk Consultants to help mature the control self-assurance capability by bringing prior reporting and metrics experience. The role will operate in a very dynamic manner, connecting and building relationships with key partners, as well as be able to perform high quality analytical work. This role will also be responsible for evaluating key risk indicators, have working knowledge of SHRP (Archer) reporting, develop metrics results of testing, assist with audit examinations, report progress against corrective actions, and provide reporting to management as appropriate. The individual will also be expected to play an important consultative role to in the TRM with RFI requests. The individual will need to be able to work closely with the EIT SA Team and other TRM teams for reporting enhancements. On certain occasions, the individual may also be called upon to assist in other SAA activities.

Position Responsibilities

The accountabilities of this position include, but are not limited to:


  • Perform analysis and monitoring of risk metrics and the communication of this analysis
  • Reports execution metrics and status as determined by management
  • effectively communicate in verbal and written communication ensuring well-written, accurate and appropriate communications to the intended audience
  • lead teams thru challenging issues and negotiating closure with stakeholders
  • perform detail analysis and reporting of applications, process and infrastructure reviews
  • prioritize and follow-up on items requiring attention
  • establish and maintain effective working relationships
  • Identifies training opportunities; designs/coordinates the development of training materials delivers or coordinates training delivery.
  • Reports findings appropriate to the audience including both management and senior management on the need for controls to mitigate risk. Manages and/or coordinates execution of periodic operational risk performance reports for senior management.
  • Ensure SAA are executed in compliance with the EIT SA methodology and processes, as well as second-line-of-defense requirements.
  • Address difficult issues, anticipating emerging issues and taking action to facilitate a resolution.
  • Maintain an awareness of risks and issues and ensure appropriate escalation and follow-up takes place.
  • Communicating program awareness and communicating/training regarding the program for all stakeholders

    Our environment continues to be one of heightened standards, raised risk consciousness, and regulatory requirements. The model through which we deliver risk programs and oversight is changing. This role provides credible challenge to enterprise technology groups, consistent with the Wells Fargo Vision & Values and risk appetiteRequired Qualifications

    • 6+ years of experience in compliance, operational risk management (includes audit, legal, credit risk, market risk, or the management of a process or business with accountability for compliance or operational risk), or a combination of both; or 6+ years of IT systems security, business process management or financial services industry experience, of which 3+ years must include direct experience in compliance, operational risk management, or a combination of both

      Desired Qualifications

      • Advanced Microsoft Office skills
      • Excellent verbal, written, and interpersonal communication skills
      • Strong analytical skills with high attention to detail and accuracy
      • Ability to interact with all levels of an organization
      • Program management experience
      • Ability to interact with all levels of an organization
      • Ability to positively influence, motivate, and direct diverse teams in a shift based, decentralized, and geographically dispersed environment
      • Demonstration and presentation facilitation skills
      • Excellent verbal, written, and interpersonal communication skills
      • Good analytical skills with high attention to detail and accuracy
      • Certified Internal Auditor (CIA), Certified Information Systems Auditor, (CISA) Certification in Control Self-Assessment (CCSA), Certified Information Systems Security Professional, (CISSP) or other risk management discipline certification
      • Experience communicating with business partners and project managers
      • Experience communicating in both written and verbal formats with senior executive-level leaders
      • Advanced Microsoft Office (Outlook, Excel, Word, PowerPoint, LiveMeeting and SharePoint) skills

        Other Desired Qualifications


        • 2+ years of control testing experienceAbility to ensure control reviews are executed in compliance with the Control Review Team methodology and processes, as well as second-line-of-defense requirements.
        • 3+ years experience within a Technology business group with demonstrated knowledge of technology systems, applications, infrastructure and emerging technology and associated risks in a business environment
        • Demonstrated experience clearly articulating facts, providing credible challenge to senior business leaders, preparing senior leaders for executive presentations with data that is accurate and relevant
        • Demonstrated excellence at identifying stakeholders needs and driving to resolution
        • Advanced Microsoft Office skills Specifically Excel & PowerPoint
        • SHRP (Archer) Reporting Experience
        • Experience testing policy and procedures/control testing
        • Experience working with internal and external auditors and examiners
        • Ability to fluently articulate business strategy and operations; translating organizational strategies into clear objectives and business action
        • Experience in developing constructive and transparent relationships across business groups.
        • Demonstrated consultative skills with the ability to build collaborative relationships with the various business units, divisions, departments
        • Ability to translate ambiguous ideas/issues into well-defined plans/solutions; while influencing decision-making
        • Ability to influence policies and procedures to comply with Corporate and Regulatory requirements
        • Demonstrated competency with accurate verbal and written communications and the ability to present complex ideas in the right voice for the intended audience


          DisclaimerAll offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.

          Relevant military experience is considered for veterans and transitioning service men and women.

          Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.

          Keywords: Wells Fargo, Chandler , SHRP Operational Risk Consultant 4, Professions , Chandler, Arizona

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