ChandlerRecruiter
the smart solution for Chandler jobs

Customer Service Representative - Inbound

Company: CVS Health
Location: Chandler
Posted on: September 12, 2018

Job Description:

Job Description
Are you ready to make a difference in someone's life?

Are you ready to have a career with purpose?

CVS Health is building our Inbound Customer Service team to support our benefit members as they make important health decisions. We are hiring Customer Service Representatives to work in our inbound call center to be the first line of communication for our members.

This is not your typical call center job! You will take inbound calls and have conversations with our members to answer questions or provide information so that they better understand their coverage and options. Through your skills and knowledge, you will offer the solutions needed to help simplify their health care experience. Typical topics include prescription refills, order status, and insurance coverage.

Our call centers have a high-energy culture and are passionate about providing excellent customer service with empathy while resolving the member's questions on the first call. It feels good to do this job; you support people when they need it the most.

Are you a fit for this Inbound Customer Service role?

Do you have at least 6 months experience working with customers (i.e. retail, restaurant, call center, military)? Do you have strong computer skills and a passion for helping others or like talking on the phone? CVS provides the training and knowledge to set you up for success. We also offer incredible advancement opportunities so you can grow within the call center or move to another role within CVS Health. If you take care of our members, we will take care of your career.

Addition to career growth, other benefits offered include:
--- Competitive pay and benefits
--- Paid training
--- Fast track career progression
--- Employee Discount Programs
--- Potential to work from home is available following 6 months of employment and measurable success

Required Qualifications
--- 6 months experience in a customer service role (i.e., call center, retail, customer service environment or relevant military experience)
--- Possess the ability to pass a background check, drug screen and successfully complete a virtual job preview

Preferred Qualifications
--- Healthcare related experience, certifications, and license
--- Ability to identify process improvements
--- Providing elder care, being a primary caregiver, or volunteer work within the community
--- Previous Call Center or relevant military experience

Education
Verifiable High School diploma or GED is required

Business Overview
CVS Health, through our unmatched breadth of service offerings, is transforming the delivery of health care services in the U.S. We are an innovative, fast-growing company guided by values that focus on teamwork, integrity and respect for our colleagues and customers. What are we looking for in our colleagues? We seek fresh ideas, new perspectives, a diversity of experiences, and a dedication to service that will help us better meet the needs of the many people and businesses that rely on us each day. As the nation's largest pharmacy health care provider, we offer a wide range of exciting and fulfilling career opportunities across our three business units - MinuteClinic, pharmacy benefit management (PBM) and retail pharmacy. Our energetic and service-oriented colleagues work hard every day to make a positive difference in the lives of our customers.

CVS Health is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, ethnicity, ancestry, color, religion, sex/gender (including pregnancy), national origin, sexual orientation, gender identity or expression, physical or mental disability, medical condition, age, veteran status, military status, marital status, genetic information, citizenship status, unemployment status, political affiliation, or on any other basis or characteristic prohibited by applicable federal, state or local law. CVS Health will consider qualified job candidates with criminal histories in a manner consistent with federal, state and local laws. CVS Health will not discharge or in any other manner discriminate against any Colleague or applicant for employment because such Colleague or applicant has inquired about, discussed, or disclosed the compensation of the Colleague or applicant or another Colleague or applicant. Furthermore, we comply with the laws and regulations set forth in the following EEO is the Law Poster: EEO IS THE LAW and EEO IS THE LAW SUPPLEMENT

Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. If you require assistance to apply for this job, please contact us by clicking Advice and Counsel

CVS Health does not require nor expect that applicants disclose their compensation history during the application, interview, and hiring process.

For inquiries related to the application process or technical issues please contact the Kenexa Helpdesk at 1-855-338-5609. For technical issues with the Virtual Job Tryout assessment, contact the Shaker Help Desk at 1-877-987-5352. Please note that we only accept resumes via our corporate website: https://jobs.cvshealth.com/

Keywords: CVS Health, Chandler, Customer Service Representative - Inbound, Sales, Chandler, Arizona

Click here to apply!

Didn't find what you're looking for? Search again!


I'm looking for
in category
within


Other Sales Jobs


B2B Appointment Setters Needed
Description: TeleReach Corporate is a national telephone-marketing firm engaged exclusively in outbound business to business calls. We offer a unique opportunity with an excellent earning
Company: TeleReach Corporate
Location: Phoenix
Posted on: 09/19/2018

Client Engagement: Become a Bilingual Retention Specialist (Sales) - P
Description: DISH is a Fortune 200 company with more than 15 billion in annual revenue that continues to redefine the communications industry. Our legacy is innovation and a willingness to challenge the status quo, (more...)
Company: Dish Network
Location: Gilbert
Posted on: 09/19/2018

Customer Service Representative
Description: HIRING NOW: 3 Business Development Representatives 14 Hr Commission Join Team Penske, the World's premier automotive retailer As a proud member of Fortune's 150 largest companies, we employee more (more...)
Company: Penske Automotive Group
Location: Phoenix
Posted on: 09/20/2018


Work from Home - Avon Sales Representative (Choose Your Own Hours)
Description: Work how you'd like and where you'd like, make your own schedule.It doesn't matter if you come from Customer Service, Accounting, Marketing, Administrative or any other field or if you are just looking (more...)
Company: Avon
Location: Avondale
Posted on: 09/19/2018

Sales / Design Consultant
Description: If you are an energetic, fashion oriented individual who is driven by financial success, unlimited Career Growth and enjoys working with customers The Tile Shop WANTS YOU APPLY TODAY br br The Tile (more...)
Company: The Tile Shop, Inc.
Location: Tempe
Posted on: 09/19/2018

At Your Service Agent Overnight - Marriott Hotels Resorts Suites (18002JM2)
Description: Heres To Your Journey with Marriott Hotels Resorts Suites Marriott Hotels, Marriott Internationals flagship brand with more than 500 global locations, is advancing the art of hosting so that our guests (more...)
Company: Marriott
Location: Mesa
Posted on: 09/20/2018

Licensed Health Insurance Agent - Remote
Description: Licensed Health Insurance Agent - Remote BroadPath Healthcare Solutions is hiring a work from home Licensed Health Insurance Agent that is the cornerstone of the next-level service we provide to our customers. (more...)
Company: LoveMyJob
Location: Gilbert
Posted on: 09/19/2018

Work at home Customer Service Reps
Description: Seeking Representatives Solid Healthcare Company Join our successful A BBB Rated Nationwide Healthcare and
Company: Ameriplan
Location: Laveen
Posted on: 09/19/2018

Retail Sales
Description: Retail Sales Overview The Retail Sales employee performs guest service by providing information to the guest about the store and retail products, assisting guests with merchandise, handling and care of (more...)
Company: Cracker Barrel Old Country Stores
Location: Mesa
Posted on: 09/19/2018

Seeking Sales Professionals To Join Our Award Winning Team!
Description: We are looking for upbeat personalities who take pride in helping others work for our company.
Company: Career At Home
Location: Glendale
Posted on: 09/19/2018

Log In or Create An Account

Username:
Password:
 

Forgot password?


Find us on Facebook

Find us on LinkedIn

Get the latest Arizona jobs by following @recnetAZ on Twitter!

Chandler RSS job feeds