ChandlerRecruiter
the smart solution for Chandler jobs

Customer Service Banking Representative - Chandler

Company: Majorel / Arvato BPS Inc
Location: Chandler
Posted on: March 16, 2019

Job Description:

Are you tired of your current job? Want a new career? We have an opportunity for you!We are hiring Online Banking Customer Service Reps in Chandler. We are now seeking great new friendly people to join us for our upcoming training classes.As the Customer Service Representative you will perform accurate and efficient front line contact center functions for bank customers. This includes opening new Checking, Savings, IRA, and CD accounts, and responding to customer inquiries regarding account status. This position works within a team structure to provide quality customer care and efficient call/online handling.Why work for us?--- We will train you-paid training for 7 weeks.--- We will reward you-performance bonuses and rewards program.--- We believe in you-tuition reimbursement, college credits for completing new hire training and real promotional opportunities.

Education requirements ---Minimum high school diploma or equivalent, required. Experience requirements ---Prior contact center or customer service experience preferred---Demonstrated problem solving and decision making skills.---Effective time management and organizational skills.---Experience in Windows and Internet-based environment required.---Previous banking experience will be considered a plus. Responsibilities ---Answer general questions, provide education, and offer service to customers in a professional and courteous manner with 100% first call resolution and customer retention focus.---Handle, research, and resolve phone inquiries/requests from customers---Use Microsoft Programs and client specific computer systems and databases to review accounts and update data with accurate information.---Track and document customer contacts into customer relationship management applications and systems, to including typing clear and concise notes for each action taken.---Obtain and verify information by phone or online, using professional and courteous phone techniques.---Complete all follow-up work related to customer inquiries---Set up new accounts for customers, including helping to explain the differences in products, and identifying customer needs.---When circumstances dictate, communicate with appropriate offices for follow up.---Maintain strict confidentiality with customer account information.---Keep abreast of client developments affecting customer service, new product offerings and processes of company and customer service center by reading daily updates and attending briefings/training.---Conduct self-evaluations using quality coaching tools to assess personal skill development and review results with Supervisors---Participate in team meetings and contribute ideas to department for the improvement of the team or improvement of the work process---Maintain acceptable attendance and punctuality. Follow policy and procedures for communicating any changes and preferences in schedule to Supervisor---Support additional duties as necessary in high volume or promotional periods---Adhere to company and client productivity and quality performance expectations and policies and procedures---Relay customer insights for continuous improvement Skills ---Customer Orientation and Focus---Ability to multitask (talk, type, navigate)---Minimum typing speed 20 WPM---Problem solving and resolution skills---Strong internet navigation and website user knowledge---Organizational and team work skills---Conflict resolution skills---Experience with contact center technologies---Experience working in a Financial/Banking industry an asset.---Sales, cross-selling, and up selling experience desirable.---Ability to work in a fast paced environment.---Excellent verbal and written communication skills.---Computer proficiency and knowledge of how and when to use reference material and on-line information.---Phone Etiquette skill.---Flexibility in regard to work schedules---Ability to maintain strict confidentiality with customer account information.---Strong customer services skill.About us:New company name. Same great opportunities. Arvato is now MAJOREL. At MAJOREL, we measure our success through the successes of our customers. Our DNA is built upon Customer Obsession, Ownership and Continuous Improvement (Hustle). We achieve our goals by means of experience, state-of-the-art technologies, creativity, passion and a commitment to quality, innovation and having fun! Come and join our team today!Apply with us today!We are an Affirmative Action/Equal Opportunity Employer. aa/eoe/m/f/d/v

Keywords: Majorel / Arvato BPS Inc, Chandler , Customer Service Banking Representative - Chandler, Sales , Chandler, Arizona

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Sales Jobs


Branch Coordinator-SWT Market PAP Sales and Support
Description: Job Summary With over 300 locations across the US, Apria Healthcare's mission is to improve the quality of life for our 1.8 million patients at home by providing home respiratory services and select (more...)
Company: Apria
Location: Peoria
Posted on: 03/24/2019

Sales and Leasing Consultant
Description: LOOKING FOR IMMEDIATE HIRE Located on Frank Lloyd Wright Blvd, just east of Scottsdale Rd. Sales experience is a plus but motivation
Company: Right Honda
Location: Scottsdale
Posted on: 03/24/2019

Licensed Health Insurance Sales Agent
Description: POSITION SUMMARYThis position is responsible for providing service to clients' changing insurance needs by selling health, dental, life and/or supplemental insurance
Company: Healthcare Solutions Team
Location: Tempe
Posted on: 03/24/2019


Fraud Client Services Representative
Description: Job Description: br br At Bank of America, we are guided by a common purpose to help make financial lives better by connecting clients and communities to the resource they need to be successful. Make (more...)
Company: Bank of America
Location: Phoenix
Posted on: 03/24/2019

Customer Service Representative
Description: OVERVIEWAt Sentry, our priority is providing exceptional customer service and we currently have an opening for you to join our--exciting Harley Davidson--team. --This is a great opportunity to start or (more...)
Company: Sentry
Location: Scottsdale
Posted on: 03/24/2019

Insurance Sales Agent
Description: Insurance Sales Agent The J and J Alliance, in partnership with The Alliance, is sales and marketing organization that combines direct selling and agency building opportunities to sell life insurance (more...)
Company: NAA James Hill
Location: Glendale
Posted on: 03/24/2019

Sales and Customer Service
Description: Mommy Jobs Online agents on the Sales Customer Service Program will offer customer service by taking inbound calls and emails from customers with inquiries about issues, new promotions and registration. (more...)
Company: Mommy Jobs On Line
Location: Phoenix
Posted on: 03/24/2019

Sales Representative - Work at Home - Will Train Phoenix 2082721
Description: We are looking for a Sales Representative in North America. You will be working from the comforts of your own house. You will be selling
Company: NetHire
Location: Phoenix
Posted on: 03/24/2019

National Residual Income @4JoeQ.com Medical Sales experienced=+ inexperienced is OK
Description: Medical Sales Reps, look 4JoeQ.com for nationwide residual income, with experience you may not work after you share some basics with your 2 primary care accounts you will
Company: Joseph Quinn
Location: Mesa
Posted on: 03/24/2019

Life Insurance Agent (Remote) - Free leads
Description: Join ASSURANCE, and access our leading edge insurance selling platform as an independent, licensed agent. br br Ours is the first and only platform to pair top insurance agents with data-driven technology (more...)
Company: Assurance Wireless
Location: Tempe
Posted on: 03/24/2019

Log In or Create An Account

Get the latest Arizona jobs by following @recnetAZ on Twitter!

Chandler RSS job feeds