Licensed Insurance Customer Service
Company: State Farm Insurance
Location: Surprise
Posted on: February 18, 2026
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Job Description:
Job Description Job Description Position Overview Successful
State Farm Agent is seeking a qualified professional to join their
winning team for the role of Licensed Customer Service
Representative. This is not a sales position. Having an Active
Property and Casualty license is required. We are a unique State
Farm Agency. We only work 4 days a week and each team member will
be assigned a specific weekday off based on staffing needs. We do
not work after 5:00 or on the weekend. Salary offered is based on a
40-hour workweek, but you are only required to work 4-8 hour days.
32 total hours per week. We seek a licensed energetic professional
interested in helping our business grow through value-based
conversations and remarkable customer experience. Only candidates
who meet the following criteria will be considered for this role:
1. Must have an active Property and Casualty insurance license. 2.
Must be able to make the commute to our agency location in Surprise
Arizona. This is an in-office position. Responsibilities include
but not limited to: Provide prompt, accurate, and friendly customer
service. Service can include responding to inquiries regarding
insurance availability, eligibility, coverages, policy changes,
transfers, claim submissions, and billing clarification Use a
customer-focused, needs-based review process to educate customers
about insurance options Maintain a strong work ethic with a total
commitment to success each and every day As an Agent Team Member,
you will receive A competitive salary. Paid Time Off (vacation and
personal/sick days) 401K with 3% match. Valuable experience Growth
potential/Opportunity for advancement within my office Requirements
Property & Casualty license (required) Excellent interpersonal
skills Excellent communication skills - written, verbal and
listening People-oriented Organizational skills Self-motivated
Detail oriented Proactive in problem solving Dedicated to customer
service Able to learn computer functions Pride in getting work done
accurately and timely Ability to work in a team environment Ability
to multi-task Provide timely and thorough activity reports to agent
Selected candidate is expected to remain current in product
changes, licensing, technical developments, and continuing
education If you are motivated to succeed and can see yourself in
this role, please submit your resume. We will follow up with you on
the next steps in the interview process. This position is with a
State Farm independent contractor agent, not with State Farm
Insurance Companies. Employees of State Farm agents must be able to
successfully complete any applicable licensing requirements and
training programs. State Farm agents are independent contractors
who hire their own employees. State Farm agents employees are not
employees of State Farm.
Keywords: State Farm Insurance, Chandler , Licensed Insurance Customer Service, Customer Service & Call Center , Surprise, Arizona
